Refund Policy

BatchKit Pro is a one-time digital purchase. We want buyers to have a clear, fair way to resolve genuine purchase or technical problems.

1. 14-day request window

You may request a refund within 14 days of purchase if BatchKit Pro materially fails to work as described for you, you made an accidental duplicate purchase, or another genuine purchase problem cannot reasonably be resolved.

2. Before requesting a refund

For technical issues, please first give us a reasonable opportunity to help. Many problems can be resolved by signing back into the purchase account, refreshing purchase status, using a supported browser or correcting an input-format issue.

3. Abuse and substantial use

Refunds may be declined where there is evidence of fraud, refund abuse, repeated buy-and-refund behavior, or deliberate use of the product to complete substantial paid work followed by a refund request solely to avoid paying.

4. How to request a refund

Use the seller/support contact shown on your Lemon Squeezy receipt or order page. Include the email used for the purchase, the order number and a short explanation of the issue. Do not send full card details.

5. Processing

Payments and refunds are processed through Lemon Squeezy, our merchant of record. Approved refunds are returned through the payment processor and may take several business days to appear depending on the payment method and financial institution.

6. Lemon Squeezy and legal rights

Lemon Squeezy may issue or require refunds in circumstances covered by its buyer terms, risk controls or chargeback-prevention procedures. Nothing in this policy removes consumer rights that cannot legally be waived in your country.